Responsible Gaming Commitment —
Your Safety Is Our Priority
0coin believes that entertainment should always be safe and within limits. Use our responsible gaming tools and guidelines to ensure a healthy and enjoyable experience.
For ages 21 and above onlyWhat Is Responsible Gaming and Why Does It Matter?
Online gaming and betting can be an enjoyable form of entertainment — but only when it stays in control. On the 0coin platform, we place the highest priority on the mental wellbeing and financial safety of every player. Responsible gaming means playing within your means, not treating entertainment as a source of income, and knowing when to take a break.
Many people in Bangladesh enjoy online games as entertainment. In some cases, though, gaming can become a habit that affects daily life, family, and financial stability. That is why 0coin encourages every player to game consciously, safely, and responsibly.
0coin's Safety Tools
We provide these features to keep your gaming experience safe and in control.
21+ Age Limit Enforcement
0coin is only for people aged 21 or older. We verify age at registration, and if any account belonging to a minor is created, it is closed immediately.
Set a Deposit Limit
You can set your own daily, weekly, or monthly deposit limit. Once set, lowering a limit takes effect immediately, but increasing a limit may take a few days to come into effect.
Time-Out / Break Feature
If you feel you need a short break, take a time-out from 24 hours up to 6 weeks. During this time your account will be completely inactive and no gaming or betting will be possible.
Self-Exclusion Feature
If you need a longer break, choose self-exclusion. This allows your account to be closed for 6 months or permanently. Our support team is available via live chat to help you through the process.
Session Time Reminder
Set a session reminder to track how long you have been playing. Once the set time is reached, an automatic alert will appear to remind you to take a break.
24/7 Support in Bengali
If you feel gaming is causing problems in your life, let our support team know at any time via live chat. We are here to help, fully in Bengali, with complete confidentiality.
Recognise the Signs of Problem Gaming
It is not always easy to notice when gaming is becoming a problem. If you or someone you know shows any of the signs below, seek help right away.
- Repeatedly playing to try to recover lost money
- Hiding gaming from family or friends
- Neglecting work, studies, or relationships
- Feeling restless or irritable when not gaming
- Playing with money beyond your means or with borrowed money
- Trying to stop gaming but failing to do so
- Gaming to escape stress or sadness
Check Yourself
Ask yourself these simple questions:
- How much time did you spend gaming last week?
- Did your gaming stay within your budget?
- Did you feel okay after losing?
- Is your family concerned about your gaming?
- Is gaming still entertainment for you, or has it become a source of stress?
How to Activate the Safety Tools
Make your account safer in a few easy steps.
Log In to Your Account
Sign in to your personal account at 0coin and go to the "Account Settings" section.
Open the "Responsible Gaming" Menu
Look for the "Responsible Gaming" option within your settings.
Choose the Tool You Need
Select the tool that suits your needs — deposit limit, time-out, or self-exclusion.
Get Help from Support
If you have trouble setting things up yourself, contact us via live chat — the support team is available 24/7 to assist.
Deposit Limits and Financial Control
Financial control is one of the core pillars of responsible gaming at 0coin. Our deposit limit feature lets you set your own budget. Every payment method — bKash, Nagad, and Rocket — supports a minimum deposit of ৳500, and the minimum withdrawal amount is ৳1,000.
Play within your means and set a limit on how much you spend each month. Remember, gaming is entertainment — it should never be part of your family budget or emergency funds.
- Set a daily deposit limit
- Track your weekly limit
- Plan your monthly budget
- Never play with borrowed or loaned money
- Keep your gaming budget separate from your emergency funds
Time-Out and Self-Exclusion
Taking breaks from time to time is part of a healthy gaming experience. With the time-out feature, you can temporarily deactivate your account at any time for anywhere from 24 hours to 6 weeks. No deposits or bets are possible during this period.
If you feel you need a longer break, self-exclusion is the most effective solution. You can close your account for 6 months, 1 year, or permanently. Your account cannot be reactivated before the self-exclusion period ends.
Tips for Healthy Gaming Habits
Set Goals
Before each gaming session, decide on a fixed budget and time limit. When you reach that limit, stop playing — whether you are winning or losing.
Do Not Play Under Stress
Avoid gaming when you are angry, sad, or under stress. Playing with a calm and positive mindset leads to a better experience.
Talk Openly with Your Family
Do not hide your gaming from your family. Open communication prevents many problems.
Review Your Transaction History
Check your account's transaction history regularly. It will give you a clear picture of your gaming spending.
Find Other Ways to Enjoy Yourself
Alongside gaming, make a habit of exercising, reading, or spending time with your family. A balanced lifestyle is the key to healthy gaming.
Seek Help When You Need It
Gaming problems can be hard to handle alone. Do not hesitate to reach out to both the 0coin support team and professional counsellors for help.
Questions and Answers on Responsible Gaming
Enjoy Safely — and Responsibly
Enjoy slots, cricket betting, and live casino while following responsible gaming guidelines. Whatever your question, we are always here for you.
Let Us Know If You Need Help
If gaming is causing problems for you or someone you know, do not try to face it alone. The 0coin support team is ready to help in Bengali, 24 hours a day, 7 days a week.
Live Chat
Get instant help from any page on the site — 24/7 in Bengali.
Email Support
[email protected] — contact us by email for more detailed concerns.